Refund & Shipping Policy
Last Updated on Wednesday, October 30, 2024.
General Provisions
This website is owned and operated by 88 West, LLC., a Mississippi company.
Refunds & Payment Collection
We take your investment seriously, and we’d appreciate if you took our investment of time and resources into your success seriously too.
Due to the nature of the services and/or products provided, refunds will not be given unless otherwise specified in writing. 88 West, LLC. reserves the right to charge 1.5% interest per day upon any outstanding sum left unpaid on or after 14 calendar days from due date.
Example:
$100 due March 1
$101.50 due March 15
$103.03 due March 16
Sent to Collections April 15
After 30 days of outstanding payment, 88 West, LLC. reserves the right to send you to collections, upon which you will owe the total amount of any outstanding payments plus any collection costs including reasonable attorney’s fees.
Shipping/Delivery Policy
IN-PERSON DELIVERY
For all physical products within a 30 mile radius of Tupelo, MS, 88 West, LLC., offers local delivery. We will collect the address at the time Client places the order with us. Deliveries may take around one to two weeks depending on fulfillment time. Fulfillment time does not include production time. Production time varies for each product.
DOMESTIC SHIPPING RATES AND ESTIMATES
For all physical products in the United States, 88 West, LLC, can ship the products to Client. We will collect the address at the time Client places the order with us. Since most of our products come from a third party, shipping rates may vary. The shipping cost will be included in the total cost reflected in the final invoice. Shipping may take around one to two weeks depending on fulfillment time. Fulfillment time does not include production time. Production time varies for each product.Cancellation Policy
Cancelling varies depending on which service and/or product(s) Client orders. If 88 West has already put time and resources into the order, Client is still responsible for partial payment.
Third Party Processing
We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery and customer service. For more information, see the “Third Party Processing” Section below.
PROCESSING YOUR INFORMATION
For the most part, we do not process your information in-house, but give it to third party processors for processing. For example, when PayPal takes your payment information, they are a third party processor. They process your payment and remit the funds to us. So in many instances, it will be necessary for us to transmit your information to a third party processor, as we do not have the capability to perform these functions. More detail on third party processing is detailed below.
However, we may, from time to time, process your data internally. The legal basis for this processing is both your consent to the processing, and our need to conduct our legitimate business interests. Our purposes in processing this information, if we do, is to administer, maintain, and improve our website and offerings, to enter into contracts with you, to fulfill the terms of those contracts, to keep records of our transactions and interactions, to be able to provide you with goods and services, to comply with our legal obligations, to obtain professional advice, and to protect the rights and interests of our company, our customers (including you), and any third parties.
We may process the following data:
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Data associated with your account, such as your name, address, email address and payment information
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Data about your usage of our website, such as your IP address, geographical information, and how long you accessed our website and what you viewed.
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Data related to your personal profile, such as your name, address, profile picture, interests and hobbies, or employment details.
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Data that you provide us in the course of using our services.
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Data that you post on our website, such as comments or responses to blogs.
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Data that you submit to us when you make an inquiry regarding our website or offerings.
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Data related to your transactions with us, including your purchase of our goods or services. This information may include contact details and payment information.
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Data that you provide to us when you subscribe to our emails or newsletters, including your email address and contact information.
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Data that you submit to us via correspondence, such as when you email us with questions.
Any other data identified in this policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any other natural person.
INTERNATIONAL DATA
Our website is hosted by servers located in the U.S. Therefore, if you reside in the European Union, some of your data will be transferred internationally to those servers. Transfers will be protected by appropriate safeguards, namely the EU-US Privacy Shield. More information on the Privacy Shield can be found at: https://www.privacyshield.gov/welcome.
We use website hosting servers/third party processors/subcontractors located in the United States has received an Adequacy Determination from the European Commission, meaning that appropriate safeguards are in place to protect data once it is transferred to that country.
DATA RETENTION
We retain personal data as long as it is needed to to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. For example, we will retain certain personal information indefinitely for the purposes of maintaining your account, unless and until you delete your account. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will not be kept for longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.
You may request that we delete your data at any time. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data.
SECURITY OF YOUR INFORMATION
We take all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information you transmit to us.
By consent to this Refunds & Shipping Policy, you acknowledge that your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of your data by other parties.
We will notify you of promptly any known breach of our security systems or your data which might expose you to serious risk.
Please contact hello@88westagency.com to discuss all refunds and cancellations.
CONTACT INFORMATION
662.322.8921
hello@88westagency.com
P.O. Box 31
Belden, MS 38826